{"xsrfToken":"87d5391d8ba7b11358381cc99e09802b91cd3c18_lout","branding":{"id":"4","key":"bimgit","name":"BIMGit","portalBaseUrl":"/servicedesk/customer/portal/4"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"helpCenterTitle":"Добро пожаловать в Центр поддержки","sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"bimgit","projectId":10019,"serviceDeskId":4,"name":"BIMGit","description":"<p>Добро пожаловать! С помощью предоставленных опций можно создать запрос для проекта «BIMGit».</p>","portalBaseUrl":"/servicedesk/customer/portal/4","reqTypes":[{"id":"59","name":"Возврат и обмен оплаты","descriptionHtml":"","callToAction":"Возврат и обмен оплаты","introHtml":"<p>Расскажите о причинах возврата</p>","icon":10532,"iconUrl":"https://nlplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[12],"key":""},{"id":"56","name":"Вопросы лицензий и оплаты","descriptionHtml":"","callToAction":"Вопросы лицензий и оплаты","introHtml":"<p>Выбери это если вопрос о лицензиях или оплате</p>","icon":10536,"iconUrl":"https://nlplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[12],"key":""},{"id":"57","name":"Другие вопросы","descriptionHtml":"","callToAction":"Другие вопросы","introHtml":"<p>Можете задать любой вопрос здесь</p>","icon":10549,"iconUrl":"https://nlplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[12],"key":""},{"id":"60","name":"Оставить жалобу","descriptionHtml":"","callToAction":"Оставить жалобу","introHtml":"<p>Оставьте отзыв или отправьте жалобу.</p>","icon":10518,"iconUrl":"https://nlplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[12],"key":""},{"id":"55","name":"Поддерка разработчиков","descriptionHtml":"","callToAction":"Поддерка разработчиков","introHtml":"<p>Запрос эскалации на разработчиков</p>","icon":10524,"iconUrl":"https://nlplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10524","groups":[12],"key":""},{"id":"61","name":"Предложить функцию","descriptionHtml":"","callToAction":"Предложить функцию","introHtml":"<p>Предложите свою идею или запросите новую функцию</p>","icon":10535,"iconUrl":"https://nlplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[12],"key":""},{"id":"58","name":"Сообщить об ошибке","descriptionHtml":"","callToAction":"Сообщить об ошибке","introHtml":"<p>Расскажите о вашей проблеме</p>","icon":10545,"iconUrl":"https://nlplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[12],"key":""},{"id":"62","name":"Техническая поддержка","descriptionHtml":"","callToAction":"Техническая поддержка","introHtml":"<p>Нужна помощь в установке, настройке или устранении неполадок? Выберите это, чтобы запросить помощь.</p>","icon":10520,"iconUrl":"https://nlplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[12],"key":""},{"id":"41","name":"Отправленный запрос","descriptionHtml":"","callToAction":"Отправленный запрос","introHtml":"<p>Получен запрос от канала поддержки по электронной почте.</p>","icon":10527,"iconUrl":"https://nlplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"47","name":"Создать разбор инцидентов","descriptionHtml":"","callToAction":"Создать разбор инцидентов","introHtml":"<p>Документируйте и распространяйте выводы, сделанные из инцидента, чтобы избежать его повторения.</p>","icon":10523,"iconUrl":"https://nlplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[],"key":""}],"reqGroups":[{"id":12,"name":"Общие запросы"}],"orderMapping":{"12":[62,61,60,59,58,57,56,55]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"47f6c3b1-bd5d-3e52-b6d5-2a2f218f9b1b","appLinkName":"","appLinkUrl":"","spaceKey":"PROP","spaceName":"BimGit.Help","spaceUrl":"","isServer":false},"labels":[],"projectKey":"BIMGIT","serviceDeskId":4,"kbLinkDomainURLs":["https://nlplay.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BIMGIT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Russian (Russia)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MGYyNTk3OC0wYTU5LTQ4MTItOGUxMC01YzQ5YzU0MWY3ODYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQzNDAwOTcsIm5iZiI6MTc0NDMzODg5N30.-iKLMR5Hh3aRHbUNyG5tnB__CE8e5-yQwp60aGCrm3Q","targetCollection":"upload-project-10019","endpointUrl":"https://api.media.atlassian.com","clientId":"90f25978-0a59-4812-8e10-5c49c541f786","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":57,"projectId":10019,"form":{"name":"Другие вопросы","descriptionHtml":"","callToAction":"Другие вопросы","intro":"<p>Можете задать любой вопрос здесь</p>","instructions":"","icon":10549,"iconUrl":"https://nlplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Какой у вас вопрос?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Изложите ваш вопрос как можно подробнее","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Прикрепите все необходимые файлы","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/4/create/57","requestValidateBaseUrl":"/servicedesk/customer/portal/4/validate/57","calendarParams":{"firstDay":0,"date":"2025-04-11T05:34:58+0300","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"47f6c3b1-bd5d-3e52-b6d5-2a2f218f9b1b","appLinkName":"","appLinkUrl":"","spaceKey":"PROP","spaceName":"BimGit.Help","spaceUrl":"","isServer":false},"labels":[],"projectKey":"BIMGIT","serviceDeskId":4,"kbLinkDomainURLs":["https://nlplay.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MGYyNTk3OC0wYTU5LTQ4MTItOGUxMC01YzQ5YzU0MWY3ODYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQzNDAwOTgsIm5iZiI6MTc0NDMzODg5OH0.2-k7Th9d4aCHmdnQYDLPOk4XOIIf6oXSr6ArmKmtDe8","targetCollection":"upload-project-10019","endpointUrl":"https://api.media.atlassian.com","clientId":"90f25978-0a59-4812-8e10-5c49c541f786","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}